Program Service Specialist - Deviation Management

The Program Service Specialist - Deviation Management leads the investigation, assessment, and resolution of product quality deviations and failing laboratory test reports for a broad portfolio of consumer packaged goods. This role serves as the primary point of contact for managing non-conforming product issues identified through various channels, ensuring timely risk assessment and compliant disposition decisions. The position requires balancing compliance, business risk, and operational efficiency while collaborating with cross-functional teams and external stakeholders.