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Program/Project Management Representativ at Accenture - ApplyBlast

Program/Project Management Representativ

Accenture

4 months ago

3.9 on Glassdoor

Bangalore, Karnataka

Onsite

Full Time

Intern

0 applicants

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About this role

A Program/Project Management Representative at Accenture owns the end-to-end Incident Management process within the Command Center to ensure minimal business disruption. The role involves monitoring high-priority incidents, coordinating with cross-functional technical teams, and conducting root cause analysis to drive continuous improvement. Candidates must possess strong analytical skills and the flexibility for rotational shifts to maintain 24/7 coverage.

Responsibilities

Own and manage end-to-end Incident Management processes within the Command Center
Monitor, track, and resolve high-priority incidents ensuring minimal business impact
Coordinate with cross-functional teams for rapid incident resolution
Conduct root cause analysis and implement preventive actions for major incidents
Generate incident metrics and reports to drive continuous improvement initiatives

Skills

Qualifications

BS in Computer Science

About Accenture

accenture.com

Headquarters

Canal Harbour, Westmeath, Ireland

Company Size

10001+ employees

Founded

1989

View Profile

Accenture is a global professional services company providing consulting, technology, operations and digital transformation services to organizations worldwide.