About this role
Customer.io is looking for a Project Manager within their Operations team to lead initiatives aimed at improving workflows, automation, and AI-enabled systems. The role involves partnering with technical and cross-functional teams to execute projects that enhance efficiency and effectiveness.
Required Skills
- Project Management
- Automation
- AI
- Workflow
- APIs
- Stakeholder Management
- Process Improvement
- Systems Thinking
- Communication
About Customer.io
customer.ioCustomer.io is a data-driven customer engagement platform that helps teams design and automate personalized customer journeys across email, SMS, push, in-app and other channels. It centralizes first‑party event and profile data to power segmentation, behavior-driven workflows, content creation, A/B testing and analytics. Targeted at product, growth and marketing teams, Customer.io emphasizes privacy, deliverability and developer-friendly APIs and integrations to orchestrate lifecycle and transactional messaging.
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