SMS Specialist
Customer.io(9 hours ago)
About this role
Customer.io is seeking an SMS Specialist to support Twilio SMS onboarding, provisioning, and operational execution. The role ensures customers successfully launch and scale messaging with confidence while maintaining compliance and operational efficiency.
Required Skills
- SMS
- Twilio
- APIs
- Webhooks
- Compliance
- Troubleshooting
- Communication
- Onboarding
- Customer Support
- Operational Excellence
About Customer.io
customer.ioCustomer.io is a data-driven customer engagement platform that helps teams design and automate personalized customer journeys across email, SMS, push, in-app and other channels. It centralizes first‑party event and profile data to power segmentation, behavior-driven workflows, content creation, A/B testing and analytics. Targeted at product, growth and marketing teams, Customer.io emphasizes privacy, deliverability and developer-friendly APIs and integrations to orchestrate lifecycle and transactional messaging.
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