Project Operations Analyst
TTEC Digital(1 month ago)
About this role
The Project Operations Analyst at TTEC Digital supports the Digital PMO by managing project setup, maintenance, and closure within the professional services automation system. The role serves as an operational hub between project management, delivery, accounting, and other internal stakeholders. It also includes system administration responsibilities for PSA and related PMO tools. This is a remote position based in Manila with occasional after-hours work.
Required Skills
- Project Setup
- Project Closeout
- PSA Administration
- Resource Assignment
- Project Scheduling
- Project Coordination
- Financial Coordination
- Report Generation
- Compliance Monitoring
- User Administration
+20 more
Qualifications
- College Degree
About TTEC Digital
ttecdigital.comTTEC Digital is a global customer experience technology and contact center solutions provider that helps companies design, build, and operate modern customer service programs. It offers cloud contact center platforms, omnichannel engagement, conversational AI, analytics, workforce engagement and integration services to optimize interactions across digital and voice channels. TTEC Digital combines CX consulting, implementation and managed services to help enterprises improve satisfaction, reduce costs and accelerate digital transformation.