Resource Management - Operations Associate - EMEA Timezone
Sitetracker(6 months ago)
About this role
The Operations Associate will support Sitetracker’s Customer Experience Operations team to ensure smooth delivery operations across project setup, resource planning, and billing. The role focuses on maintaining accurate project and financial data, producing reports that inform leadership decisions, and supporting cross-functional teams including Delivery, Finance, and Operations. This position offers the opportunity to contribute to process redesigns and system enhancements while gaining deep exposure to tools like Salesforce and Certinia. Based in Bangalore, the role has a strong emphasis on detail, accuracy, and operational reliability.
Required Skills
- Resource Planning
- Skills Management
- Project Setup
- Project Tracking
- Data Management
- Billing Support
- Time Tracking
- Expense Reconciliation
- Invoicing Support
- Process Improvement
+14 more
About Sitetracker
sitetracker.comNew Relic is a cloud-based observability platform that provides full‑stack monitoring and telemetry for applications, infrastructure, logs, metrics, traces, and real‑user/browser performance. It offers lightweight agents and SDKs, a unified UI and query language (NRQL) to correlate data, build dashboards, run analytics, and configure alerts for SREs and developers. With broad integrations across cloud providers and services, New Relic is used to troubleshoot performance issues, optimize application behavior, and improve uptime and user experience in real time.