Provider Success Associate
Grow Therapy(1 month ago)
About this role
Grow Therapy is a technology-enabled marketplace that connects therapists, payors, and patients to expand access to mental healthcare. The Provider Success Associate is a member of the Provider Success team focused on ensuring a high-quality experience for a network of 21k+ providers. The role supports the company’s mission by enabling providers to grow and manage successful practices through provider-centered engagement and judgment-driven decision making.
Required Skills
- Customer Support
- Ticketing
- Escalations
- Collaboration
- Communication
- Empathy
- Troubleshooting
- Advocacy
- Process Management
- Detail Orientation
+3 more
About Grow Therapy
growtherapy.comGrow Therapy is a U.S.-based mental health marketplace that helps people find and book therapy—online or in-person—with licensed clinicians who accept their insurance. The platform streamlines insurance verification, matching, and scheduling so patients can access in-network care more easily. Grow focuses on reducing financial and logistical barriers to mental health treatment by connecting users to therapists across specialties and modalities. It also provides practice-facing tools to help clinicians manage appointments and insurance billing.
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