Provider Experience Specialist (Seattle)
Zocdoc(1 month ago)
About this role
The Provider Experience Specialist at Zocdoc supports the company’s mission to give power to patients by ensuring healthcare providers successfully engage with and benefit from the Zocdoc marketplace. The role contributes to provider satisfaction and platform adoption while working within a collaborative, mission-driven team to improve access to care.
Required Skills
- Customer Service
- Upselling
- Phone Support
- Email Support
- Chat Support
- Problem Solving
- Organization
- Detail Orientation
- Interpersonal Communication
- Product Knowledge
+3 more
About Zocdoc
zocdoc.comZocdoc is an online healthcare marketplace that helps patients find and book in-person and telehealth appointments with doctors, dentists, and other providers. Users can search by specialty, location, insurance, availability, and read patient reviews, then book appointments in real time with reminders and digital check‑in. For clinicians and practices, Zocdoc offers scheduling and practice‑management tools to accept online bookings, fill openings, and manage patient flow. The platform emphasizes convenience and matching patients with in‑network providers quickly.
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