PSC Associate/Data entry/Customer Service (Law 68/1999 – Italy)

Deliveroo(1 month ago)

RemoteFull TimeJunior$34,752 - $47,115 (estimated)Deliveroo Cost Center Hierarchy

About this role

The Partner Operations Specialist at Deliveroo supports restaurant partners by managing operational requests, menu setup, and refund processes. This role requires effective communication and collaboration with internal and external teams to enhance partner experience, while also identifying process improvement opportunities. The ideal candidate should have experience in customer support or operations, strong problem-solving skills, and the ability to thrive in a fast-paced environment. Fluency in Italian and intermediate English is required.

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Required Skills

Customer Support
Operations Management
Menu Setup
Refund Processing
Communication Skills
Problem Solving
Attention to Detail
Multi-Tasking
Team Player
Proactive

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About Deliveroo

deliveroo.co.uk

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.