Cartogiraffe
The Technical Operations Center Specialist maintains 9-1-1 infrastructure and ensures reliable system availability by monitoring data communications and network applications to prevent operational outages. The role involves triaging technical emergencies, escalating problems for immediate mitigation, and providing technical support for hardware, software, and network issues to public safety staff. This position requires collaboration with Tier 2 and 3 support groups to resolve incidents and enhance service quality.
Cartogiraffe (also known as Kartogiraffe) is an online mapping platform that provides detailed city and regional maps for countries and territories worldwide. The platform offers multiple map types including public transport, cycling, railway, and walking maps. It covers an extensive range of locations across all continents.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cartogiraffe.
26% above the average for this role
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Decision Point
Technical Support
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Incident Lifecycle Management
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