PWD Hiring - Baguio 2025

Philip Morris International(1 year ago)

Baguio City, PhilippinesOnsiteFull TimeJunior$48,088 - $65,142 (estimated)Customer Support

About this role

Customer Support Associate I handles inbound/outbound and online customer contacts to provide service and resolve routine issues related to client products and services. The role focuses on delivering contractually defined service levels while learning client terminology and operating procedures in a supervised environment.

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Required Skills

Customer Service
Communication
Computer Skills
Multi-Tasking
Attention To Detail
Teamwork
Empathy
Call Handling
Documentation

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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