QA & Training Specialist

Payoneer(29 days ago)

Shenzhen, ChinaOnsiteFull TimeMedior$74,173 - $100,088 (estimated)Operations

About this role

The Quality of Service Specialist is a dual-role Training & QA specialist within Payoneer’s China CJ team focused on shaping the team’s learning culture and ensuring compliant, high-quality KYC operations across the region. The role combines development and delivery of training programs with oversight of QA, policy adherence, and operational reporting. The specialist partners with team leads, managers, and global QA stakeholders to drive continuous improvement and maintain training records. This is an on-site position based in Shenzhen.

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Required Skills

Training Delivery
Learning Assessment
KPI Analysis
Quality Assurance
Compliance Management
QA Reporting
QA Calibration
Meeting Facilitation
QA Scrubs
Stakeholder Collaboration

+7 more

Qualifications

University Degree in Business Management
University Degree in Information Management
University Degree in Compliance

About Payoneer

payoneer.com

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