End of Contracts Complaints Executive
LeasePlan Italia(15 days ago)
About this role
The End of Contracts Complaints Executive manages customer satisfaction and complaint resolution during the Remarketing process, ensuring effective responses, tracking sources of complaints, and supporting process improvements to mitigate risks.
Required Skills
- Customer Service
- Complaint Management
- Regulatory Knowledge
- Performance Management
- Communication
- Reporting
- Stakeholder Management
- Microsoft Office
About LeasePlan Italia
leaseplan.comAt LeasePlan, our mission is to provide innovative, sustainable vehicle leasing solutions whoever you are and wherever you need to be — so you can focus on what’s next.
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