Quality Analyst (Pasig)

TaskUs(2 years ago)

Pasig, NCR, PhilippinesOnsiteFull TimeJunior$44,615 - $60,495 (estimated)Customer Service

About this role

A Quality Analyst at TaskUs serves as the key liaison between teammates and clients, focusing on resolving issues related to functionality, performance, and compliance. This entry-level position in the BPO industry provides opportunities for professional growth and involves conducting audits, submitting quality reports, and analyzing client complaints to ensure high standards are met.

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Required Skills

Quality Assurance
Data Analysis
Client Liaison
Report Generation

Qualifications

Degree in Business
Knowledge of Customer Service Practices

About TaskUs

taskus.com

TaskUs, a digital solutions provider, combines expert teammates and cutting-edge technology to solve customer challenges, protect users, and drive growth.

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