TASQ Staffing Solutions
The Quality Analyst - Retail role involves monitoring and evaluating customer interactions across voice, email, chat, and social media to assess agent performance and compliance. The position requires analyzing interaction data to identify trends and performance gaps while preparing detailed reports for management review. Additionally, the analyst provides coaching and feedback to agents and collaborates with leadership to develop quality improvement strategies and training programs.
Headquarters
Makati City, Mak, Philippines
TASQ helps companies hire qualified talent faster through staffing, recruitment, executive search, technical hiring, multilingual recruitment, and RPO solutions built on speed and quality.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TASQ Staffing Solutions.
TASQ Staffing Solutions didn’t post a salary, so this is our estimate from similar listings.
Right around the average for this role
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