Quality Analyst (Spanish Speaker)
IND 3M India Limited(1 month ago)
About this role
This role at 3M focuses on managing and improving the end-to-end customer quality complaint process to ensure timely, accurate resolution and enhanced customer satisfaction. The position contributes to global complaint process development, leads process improvements and training, and supports data-driven analysis to drive quality excellence. The role operates on a graveyard shift (Philippine Standard Time) and requires English and Spanish proficiency.
Required Skills
- Project Management
- Process Improvement
- Customer Service
- Communication
- Data Analysis
- Training
- Complaint Management
- SAP
- Salesforce
- Power BI
+3 more
Qualifications
- Bachelor’s Degree
About IND 3M India Limited
3mindia.in3M India harnesses science and innovation to deliver products that make a meaningful impact in lives and communities worldwide. With a commitment to inspiring progress, the company operates across various sectors, including healthcare, consumer goods, and industrial applications. Known for its diverse range of technologies and materials, 3M is dedicated to improving productivity and enhancing safety, while addressing global challenges through innovative solutions.
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