Teleperformance
A Quality Analyst at Teleperformance ensures adherence to quality standards and process criteria for customer support agents across omnichannel environments. This role involves conducting evaluations, analyzing performance data, leading calibration sessions, and partnering with training and operations to drive continuous improvement.
Headquarters
Villeneuve-D'ascq, Hauts-De-France, France
Company Size
1-10 employees
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver simpler, faster, and safer solutions for the world’s leading brands.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Teleperformance.
14% below the average for this role