Quality Assurance Analyst (New Program- 2 Openings)
AllianceOne(22 hours ago)
About this role
AllianceOne is hiring a Quality Assurance Analyst to monitor customer interactions remotely within the US. The role focuses on ensuring quality standards are met through interaction analysis and feedback, contributing to customer satisfaction and service improvement. The position offers benefits and is part of a company specializing in contact center management.
Required Skills
- Quality Assurance
- Monitoring
- Customer Service
- Call Analysis
- Feedback
- Data Entry
- Communication Skills
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