Attain Finance
The Quality Assurance & Control (QAC) Analyst supports the governance and continuous improvement of Quality Assurance programs within Contact Center Operations, ensuring customer interactions meet business, regulatory, and customer experience standards. The role leads the use of speech analytics to monitor customer interactions at scale, combining insights with call monitoring and performance data to identify trends and assess risks. Additionally, the position designs and builds data tracking and reporting in Five9 to capture interaction, quality, and compliance data accurately.
Company Size
1-10 employees
Attain Finance is a consumer lending company offering credit solutions across the United States and Canada. The company provides a range of secured and unsecured personal installment loans and lines of credit up to $10,000 or more, delivered through both branch-based and digital lending channels. Attain Finance emphasizes transparent, personalized service and a customer-first approach to help everyday consumers access the financing they need.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
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