Quality Assurance Coordinator

Pansophic Learning(28 days ago)

HybridFull TimeMedior$53,951 - $73,492 (estimated)Enrollment

About this role

The Quality Assurance Coordinator leads efforts to ensure the Enrollment Team delivers high-quality, compassionate interactions with prospective families. This role designs QA rubrics and processes, analyzes interaction data to surface trends, and recommends improvements to training and workflows. The coordinator partners with Enrollment leadership, School Operations, and Analytics to drive strategic quality initiatives and reports to the Enrollment Director.

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Required Skills

Quality Auditing
Rubric Design
Interaction Scoring
Data Analysis
Trend Identification
Training Design
Process Improvement
Coaching
Stakeholder Collaboration
Communication

About Pansophic Learning

pansophiclearning.com

Pansophic Learning is an education-technology and instructional design firm that builds custom digital learning solutions for colleges, universities and corporate clients. They design and develop online courses, learning platforms, curriculum modernization, and implementation services—combining pedagogical expertise, multimedia design, and analytics to improve learner outcomes. Pansophic partners with institutions to scale programs and provide ongoing support, training, and technology integration. Clients hire them for tailored, research-informed programs that blend instructional design with practical deployment and measurement.