Bloom & Wild
This role focuses on evaluating customer support interactions to ensure alignment with quality standards and drive improvements in customer experience. The position involves leading calibration sessions, auditing AI-driven QA tools, and maintaining internal knowledge bases and training materials. It also includes a portion of direct customer support responsibilities to stay connected with operational workflows.
Headquarters
London, England, United Kingdom
Company Size
201-500 employees
Founded
2013
Bloom & Wild is a flower delivery company that sends carefully selected bouquets and gifts directly through the recipient's letterbox. They offer free next-day delivery across the UK, making it easy to delight someone with fresh flowers from anywhere.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Bloom & Wild.
Bloom & Wild didn’t post a salary, so this is our estimate from similar listings.