Modivcare
This role evaluates the quality of inbound and outbound contact center calls and emails to assess customer service, technical accuracy, and compliance with company policies and contractual obligations. The position compiles quality data, prepares reports on outcomes and trends, and supports improvement initiatives to enhance the member experience.
Modivcare is a provider of non-emergency medical transportation, in-home personal care, and remote monitoring services to members across the United States. The company delivers transportation and care solutions to support Medicaid, Medicare Advantage and health system partners, focusing on improving access to care and reducing ER utilization.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Modivcare.
Judge Clears Path For Modivcare To Emerge From Bankruptcy
Dec 12, 2025