Quality Assurance Specialist
ABC Legal Services(12 days ago)
About this role
A Quality Assurance Specialist at ABC Legal Services supports the company’s nationwide process-serving operations by ensuring process servers meet performance standards. The role focuses on coaching, training, and providing feedback to improve server performance. This is a remote position located in Mississippi within a technology-forward legal services company.
Required Skills
- Coaching
- Training
- Communication
- Microsoft Office
- Process Analysis
- Reporting
Qualifications
- High School Diploma or GED
About ABC Legal Services
abclegal.comABC Legal is a legal technology company that simplifies service of process and legal document delivery across all 50 U.S. states and in 88 countries. Their platform lets law firms and legal teams upload documents to be handled by local process servers and provides GPS-tagged and photo evidence as proof of service. ABC Legal emphasizes secure, trackable deliveries and clear confirmation for compliance and court reporting. Customers use the service to outsource process serving while keeping real‑time visibility into status and proof of execution.
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