DoorDash

Quality Assurance Supervisor

DoorDash

11 months ago
Mexico City, Mexico
Hybrid
Full Time
Manager
0 applicants
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DoorDash
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About this role

A Quality Supervisor at DoorDash leads the Quality Assurance team, ensuring customer interactions meet service and compliance standards. This role involves guiding QA auditors, Subject Matter Experts, and Analysts to enhance customer experiences through quality initiatives and cross-functional collaboration.

Skills

Qualifications

Bilingual Spanish / EnglishMinimum 2 years of team leadership experience in a contact center environmentMinimum 3 years of experience in a quality environmentProficient with technology, especially computers, software applications, and phone systemsExperience working with: Salesforce, ObserveAI, G-Suite, Tableau, Sigma
DoorDash

About DoorDash

careersatdoordash.com

DoorDash is a leading technology and logistics platform that connects consumers with local businesses for on-demand delivery of food, groceries, and retail goods. The company’s platform empowers merchants to grow their businesses, provides flexible earning opportunities for Dashers, and delivers convenient services to millions of customers worldwide.

About DoorDash

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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