ATI Physical Therapy
A Quality Auditor oversees contact center quality assurance for inbound and outbound calls within Patient Access Management by scoring agent interactions and auditing performance to ensure adherence to standard operating procedures. This role involves reporting findings to leadership for coaching purposes, improving workflows through data analysis, and contributing to the delivery of exceptional customer experiences in a fast-paced environment.
Headquarters
Downers Grove, Illinois, United States
Company Size
5001-10000 employees
Founded
1996
ATI Physical Therapy is a nationwide network of outpatient rehabilitation clinics that provides physical therapy and related services to help people recover from injury, relieve pain, improve mobility, and optimize health. Licensed clinicians deliver individualized, evidence-based treatment plans across orthopedics, sports medicine, post‑surgical and work‑related rehabilitation. ATI emphasizes accessible care through a large clinic footprint, straightforward scheduling, and patient-focused outcomes to get people back to the activities they value.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for ATI Physical Therapy.
32% below the average for this role
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