Northwest Administrators, Inc.

Quality Assurance Auditor (Call Center)

Northwest Administrators, Inc.(11 days ago)

Las Vegas, NVOnsiteFull TimeMedior$21,350 - $28,880Customer Service
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About this role

A Quality Assurance Auditor at Northwest Administrators ensures the quality of customer service calls and maintains operational procedures. The role involves monitoring calls, providing feedback, and collaborating with teams to enhance service consistency, all in a fully on-site position in Las Vegas.

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Required Skills

  • Call Auditing
  • Customer Service
  • SharePoint
  • Microsoft Office
  • Communication
Northwest Administrators, Inc.

About Northwest Administrators, Inc.

nwadmin.com

NWAdmin is a managed IT and network services provider that helps organizations design, deploy, and operate secure, high-availability networks and cloud infrastructure. Typical offerings include network monitoring and management, firewall and endpoint security, cloud migrations and hosting, backup/disaster recovery, and 24/7 NOC support with service-level agreements. NWAdmin focuses on scalable, compliance-aware solutions and hands-on professional services to reduce downtime and simplify IT operations for small-to-medium businesses and enterprises.

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