International SOS Government Medical Services
The Call Quality Auditor role at International SOS Government Medical Services involves evaluating patient scheduling and referral management calls to enhance service quality and accuracy for military healthcare beneficiaries. This position requires reviewing agent performance, providing constructive feedback, and supporting coaching and training initiatives to improve the overall patient experience. The role is remote but requires living within 50 miles of San Antonio, TX, and involves auditing calls, ensuring compliance with policies, and identifying areas for process improvement.
International SOS Government Medical Services is the government-focused arm of International SOS providing deployed medical, clinical and health-security solutions for public sector and defense customers worldwide. They deliver 24/7 medical assistance and emergency response including field hospitals and clinics, aeromedical evacuation and casualty management, occupational and preventive health, medical logistics, and training/exercise support. Their teams combine clinical expertise, operational logistics and security risk management to support crisis response, contingency operations and ongoing healthcare delivery in austere or high-risk environments. Governments and agencies rely on them for scalable, compliant solutions, rapid deployment capability and integrated medical advisory services across complex international operations.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for International SOS Government Medical Services.
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