Quote Desk Support Analyst
NICE(9 days ago)
About this role
The Quote Desk Support Analyst at NiCE is responsible for creating accurate sales quotes in Salesforce CPQ, supporting customer renewals, and collaborating with sales teams to improve quoting processes. The role involves processing quotes efficiently, maintaining renewal data, and driving process improvements to maximize revenue.
Required Skills
- Salesforce
- Salesforce CPQ
- Excel
- Commercial Support
- Sales Operations
- Pricing
- Customer Lifecycle
- Process Improvement
- Reporting
- Microsoft Office
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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