RAF_German_Braga

Philip Morris International(11 months ago)

Braga, PortugalOnsiteFull TimeJunior$36,568 - $50,263 (estimated)Customer Service

About this role

A Customer Service Advisor I based in Braga supporting German-speaking customers for client accounts. The role represents the client across phone and online channels and focuses on routine customer interactions and issue handling. The position is located at the PRT Braga office and requires German language proficiency.

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Required Skills

Customer Service
Call Handling
Problem Resolution
German
Inbound Calls
Outbound Calls
Internet Support
Communication

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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