RAF_Italian_Porto

Philip Morris International(11 months ago)

Porto, PortugalOnsiteFull TimeJunior$36,041 - $49,569 (estimated)Customer Service

About this role

An Advisor I, Customer Service is a client-facing support role delivering customer assistance for a client’s products and services. The position is based in Porto and requires fluency in Italian. It supports customer interactions through the channels defined by the client (phone and online).

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Required Skills

Customer Service
Inbound Calls
Outbound Calls
Internet Support
Problem Resolution
Italian

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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