Customer Experience Executive

Probe Group(2 months ago)

Makati City, PhilippinesOnsiteFull TimeJunior$36,755 - $49,939 (estimated)Sales

About this role

A Business Development Center (BDC) representative at Probe Group supporting Mercedes‑Benz customer engagement across multiple regions. The role is a customer-facing position that interfaces with prospects and customers through phone, chat and online channels to support vehicle retail and MBFS offerings. It contributes to the company’s sales and customer experience objectives within a fast-growing, client-focused environment.

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Required Skills

Inbound Calls
Outbound Calls
Live Chat
Online Sales
Lead Generation
Customer Follow-Up
Query Management
Social Media Monitoring
Salesforce
Reporting

About Probe Group

probe.group

We are leaders in CX and BPO services with a clear purpose: to consistently deliver meaningful experiences by empowering people, driving innovation and harnessing technology.

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