TDMGroup
The Rapid Response Agent serves as the first point of contact for IT users, handling incoming calls, logging requests, and providing first-line technical support within SLA. This role requires a proactive and detail-oriented individual to resolve issues promptly, communicate effectively with end-users, and collaborate with second-line teams on complex tasks. The position involves working a 24/7 shift rotation to ensure continuous user support.
TDMGroup is a Scandinavian company specializing in the planning, installation, and sales of LED screens and digital signage solutions. They offer a range of products including outdoor, indoor, and sports screens, as well as custom-built LED displays, with over 14 years of industry experience. Headquartered in Denmark, TDMGroup serves clients across various sectors with a focus on quality and after-sales service.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TDMGroup.
TDMGroup didn’t post a salary, so this is our estimate from similar listings.