Real Time Analyst
Duckard(28 days ago)
About this role
A Real Time Analyst at Teleperformance is responsible for monitoring and managing intraday performance metrics to ensure service levels and schedule adherence meet targets. The role involves real-time supervision of operations, proactive adjustments, and collaboration with team leaders to maintain optimal efficiency. This position emphasizes quick response to changing conditions and effective communication with clients.
Required Skills
- Excel
- Google Sheet
- MS Word
- Analytical Skills
- Real Time Monitoring
- Reporting
- Schedule Adherence
- Intraday Performance
- Customer Service
- Operations Management
About Duckard
tp.comTP combines industry expertise and AI innovation to deliver scalable solutions that help global brands accelerate transformation and achieve measurable results.
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