TP
A Real Time Analyst at Teleperformance is responsible for monitoring and managing intraday performance metrics to ensure service levels and schedule adherence meet targets. The role involves real-time supervision of operations, proactive adjustments, and collaboration with team leaders to maintain optimal efficiency. This position emphasizes quick response to changing conditions and effective communication with clients.
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver customer experience and business operations solutions for the world's leading brands. With nearly five decades of experience, TP serves clients across five continents, offering services spanning AI solutions, end-to-end CX, consulting, and specialized services. The company operates in approximately 100 countries and supports over 400 languages and dialects.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TP.
1 month ago