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© All Rights Reserved. ApplyBlast.com
SSG Philippines
The Real Time Analyst role focuses on managing call volume, daily attendance, and program break schedules to optimize agent allocation and ensure optimal staffing levels for inbound operations. This position involves monitoring agent status in real-time, evaluating adherence, and collaborating with stakeholders to address operational needs and enhance delivery processes. The ideal candidate will utilize trends and reports to forecast requirements and contribute to process and service improvement planning.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SSG Philippines.
SSG Philippines didn’t post a salary, so this is our estimate from similar listings.
29% above the average for this role