[Remote] Implementation Manager
Convoso(10 days ago)
About this role
Convoso is a company that provides an AI-powered contact center platform designed for revenue teams. The organization fosters a collaborative and innovative culture, supporting remote and hybrid work arrangements. They focus on delivering solutions that enhance sales and customer engagement across various industries.
Required Skills
- SaaS
- Implementation
- Customer Success
- API
- SQL
- Training
- Project Management
- Call Center
- Automation
- CRM
About Convoso
convoso.comConvoso is an AI-powered cloud contact center platform that provides outbound dialer software and call center tools designed to boost contact rates and revenue. The platform includes predictive, progressive, and power dialing, automated lead management and routing, speech analytics/AI-driven lead prioritization, and real-time reporting. Convoso also offers compliance and call recording, CRM and third‑party integrations, and workforce/agent management features to optimize operations. Enterprises and contact centers use Convoso for its automation, configurable dialing strategies, and analytics to improve efficiency and conversions.
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