Member Experience Specialist
Flodesk
About this role
Flodesk is seeking a Member Experience Specialist to serve as the voice of the customer, troubleshooting complex inquiries and promoting customer success. The role emphasizes empathetic communication, problem solving, and providing feedback to improve the platform, aiming to support small business owners and entrepreneurs.
Skills
About Flodesk
flodesk.comFlodesk is a design-first email marketing platform for creators and small businesses that helps users create beautiful emails and sales pages. It offers simple, intuitive tools — templates and visual builders, opt-in forms, automations and analytics — so non-technical users can grow subscriber lists and run campaigns. Flodesk emphasizes ease of use and striking design, and offers a 14-day free trial with no credit card required.
Recent company news
Inc.comShe Was Rejected by Y Combinator. Now Her Bootstrapped Startup Just Passed $36 Million in ARR
1 month ago
ADWEEKFlodesk Taps VCCP as First Creative AOR
May 22, 2025
ForbesFrom Startup To Email Marketing Powerhouse: The Flodesk Journey
Jun 12, 2024
Amazon Web Services (AWS)How Flodesk Is designing a new narrative for startups
Mar 25, 2024
Yahoo Finance UK‘Our Flodesk vision is to create the most loved email platform in the world’
Feb 7, 2025
About Flodesk
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Flodesk.
Salary
$40k – $60k
per year