Member Experience Specialist
Flodesk(10 days ago)
About this role
Flodesk is seeking a Member Experience Specialist to serve as the voice of the customer, troubleshooting complex inquiries and promoting customer success. The role emphasizes empathetic communication, problem solving, and providing feedback to improve the platform, aiming to support small business owners and entrepreneurs.
Required Skills
- Communication
- Customer Support
- Troubleshooting
- empathy
- Tech Savvy
- Product Knowledge
- Data Analysis
- Spanish
- CRM
About Flodesk
flodesk.comFlodesk is a design-first email marketing platform for creators and small businesses that helps users create beautiful emails and sales pages. It offers simple, intuitive tools — templates and visual builders, opt-in forms, automations and analytics — so non-technical users can grow subscriber lists and run campaigns. Flodesk emphasizes ease of use and striking design, and offers a 14-day free trial with no credit card required.
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