Remote Technical Support
Mashgin
About this role
An early-career Support team role at Mashgin focused on becoming a product expert on their AI-powered checkout systems and supporting clients worldwide. This full-time remote position centers on ensuring customer success with Mashgin's hardware and software through technical knowledge and client-facing support.
Skills
Qualifications
About Mashgin
mashgin.comMashgin builds AI-powered checkout systems that identify items without barcodes using 3D reconstruction, computer vision, and deep learning. Its integrated hardware and software enables touchless, high-throughput checkout—designed to eliminate lines and speed transactions in cafeterias, quick-service restaurants, campuses and retail environments. The platform reduces labor and shrink, improves scanning accuracy, and integrates with existing payment and POS systems for analytics and operations.
Recent company news
EdTech Innovation HubMashgin computer vision powered checkout technology goes live at Grambling State University
Oct 6, 2025
C-Store DiveAtlantis Fresh Market expands frictionless checkout
Oct 16, 2025
Supermarket PerimeterMashgin speeds up checkout lines with AI-powered kiosks
Dec 2, 2025
Convenience Store NewsMashgin Surpasses 1 Billion Transactions
Apr 30, 2025
Sports Business JournalSelf-checkout kiosk Mashgin hits one billion-transaction milestone
Apr 30, 2025
About Mashgin
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Mashgin.
Salary
$65k – $88k
per year
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