Remote Technical Support

Mashgin(6 days ago)

RemoteFull TimeJunior$65,404 - $87,766 (estimated)Support

About this role

An early-career Support team role at Mashgin focused on becoming a product expert on their AI-powered checkout systems and supporting clients worldwide. This full-time remote position centers on ensuring customer success with Mashgin's hardware and software through technical knowledge and client-facing support.

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Required Skills

Customer Support
Technical Troubleshooting
Problem Solving
Communication
ServiceNow
System Diagnostics
Hardware Installation
Deployment

Qualifications

Bachelor's Degree

About Mashgin

mashgin.com

Mashgin builds AI-powered checkout systems that identify items without barcodes using 3D reconstruction, computer vision, and deep learning. Its integrated hardware and software enables touchless, high-throughput checkout—designed to eliminate lines and speed transactions in cafeterias, quick-service restaurants, campuses and retail environments. The platform reduces labor and shrink, improves scanning accuracy, and integrates with existing payment and POS systems for analytics and operations.