Remote Vietnamese Bilingual Customer Experience Specialist
Alignment Health(15 days ago)
About this role
The role involves providing compassionate support to healthcare members, primarily seniors and individuals with disabilities, focusing on building connections, resolving inquiries, and ensuring a positive member experience. It is a remote position that emphasizes empathy, professionalism, and clear communication.
Required Skills
- Customer Support
- Empathy
- Communication
- Problem Solving
- Healthcare Systems
- HIPAA
- Bilingual
- Microsoft Office
- CRM
- Data Documentation
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