Mixpanel

Renewal Manager

Mixpanel(19 days ago)

RemoteFull TimeManager$110,538 - $146,293 (estimated)Customer Success
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About this role

The Renewal Manager at Mixpanel is responsible for leading the renewal motion for a defined portfolio of B2B SaaS customers, ensuring strong retention and continuity. The role combines commercial ownership with cross-functional collaboration and operational discipline to deliver predictable revenue outcomes and a high-quality customer experience. The position reports into post-sales functions and partners closely with Account Management, Customer Success, Finance, and Legal.

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Required Skills

  • Renewals
  • Account Management
  • Customer Success
  • Renewal Strategy
  • Forecasting
  • Salesforce
  • Contract Negotiation
  • SaaS Economics
  • Cross-Functional Collaboration
  • Communication

+2 more

Mixpanel

About Mixpanel

mixpanel.com

Mixpanel is a product analytics platform that helps teams track, analyze, and act on user behavior across web and mobile. It provides robust event tracking, funnels, retention analysis, cohorting, and real-time segmentation to reveal conversion paths and engagement drivers. With SDKs, APIs, and integrations, Mixpanel delivers both user‑level and aggregate insights to inform product decisions and power acquisition, growth, and retention strategies. Product and growth teams rely on its flexible event model and actionable reporting to measure impact and iterate quickly.

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