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Renewals Manager at Zoom - ApplyBlast

Renewals Manager

Zoom

18 days ago

3.6 on Glassdoor

Remote

Full Time

Manager

0 applicants

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About this role

The Renewals Manager on the Federal team takes ownership of a strategic book of federal business, focusing on protecting and growing Zoom's installed base through disciplined renewal management and customer engagement. This quota-carrying role involves finalizing renewals, forecasting pipeline, and uncovering expansion opportunities to create lasting value for government customers. The position requires close collaboration with Sales, Finance, and Customer Success to navigate complex deals and build trust with federal agencies.

Responsibilities

Manage and track federal renewals book of business to grow MRR and NRR
Negotiate renewal terms, pricing, and contract extensions with upsell focus
Forecast renewal opportunities, churn, and upsell potential using Clari and Salesforce

Skills

About Zoom

zoom.us

Headquarters

Tunis, Tunis, Tunisia

Company Size

11-50 employees

Founded

2001

View Profile

Modernize workflows with Zoom's trusted collaboration tools: including video meetings, team chat, VoIP phone, webinars, whiteboard, contact center, and events.