Renewals Representative
Zendesk(27 days ago)
About this role
A Renewals Representative at Zendesk supports the renewals team to ensure smooth, timely, customer-centric contract renewals for the company's SaaS offerings. The role focuses on administrative support, cross-functional coordination, and maintaining customer satisfaction and retention while serving as an entry point into SaaS revenue and customer operations.
Required Skills
- CRM
- Salesforce
- Contract Management
- Communication
- Organization
- Negotiation
- Analytics
- Customer Engagement
- Reporting
- Ticketing
+1 more
Qualifications
- Bachelor's Degree
About Zendesk
zendesk.comDiscover AI-powered, award-winning customer service software trusted by 200k customers. Make customers happy via text, mobile, phone, email, live chat, social media.
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