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Repair Support Agent at Motorola Solutions - ApplyBlast

Repair Support Agent

Motorola Solutions

2 months ago

4.2 on Glassdoor

Reynosa, Tamaulipas, Mexico

Hybrid

Full Time

Junior

0 applicants

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About this role

The role involves responding to customer inquiries and issues regarding orders, shipments, and returns via phone, chat, or email. It requires case creation, data entry, documentation, and coordination with various internal teams to resolve customer concerns, working in a hybrid environment with three days on-site in Reynosa and two days remote.

Responsibilities

Respond to customer inquiries via phone, chat, and email
Track and coordinate product issues and order returns
Create and maintain cases in internal databases

Skills

About Motorola Solutions

motorolasolutions.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1928

View Profile

Motorola Solutions is a leader in safety and security technology that unifies communications, video, and security solutions to protect people, property, and places. The company serves public safety agencies and businesses with products including mission-critical radios, command center software, video security systems, and managed services. Its integrated Safety & Security Ecosystem is designed to help communities and organizations prevent, respond to, and recover from critical incidents.