Air Canada

Representative, Customer Relations (6 Month Contract)

Air Canada

5 months ago
Canada
Hybrid
Full Time
Medior
0 applicants
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Air Canada
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About this role

The Representative, Customer Relations at Air Canada Vacations handles customer and travel agent complaints related to post-travel issues, providing resolutions and negotiating settlements. The role involves analyzing cases, conducting research, and maintaining professional communication to uphold customer satisfaction and company image.

Skills

Qualifications

Diploma of Collegial Studies (DEC) in Tourism or equivalentMinimum of two years' experience in a similar role
Air Canada

About Air Canada

aircanada.com

Air Canada is Canada's largest airline, providing scheduled passenger and cargo air transportation across domestic and international routes. The company operates a portfolio of travel brands and services, including mainline air travel, leisure travel offerings, and loyalty programs, serving both consumer and business travelers in the aviation industry.

About Air Canada

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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