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Research Engineer at ASAPP - ApplyBlast

Research Engineer

ASAPP

10 months ago

3.3 on Glassdoor

Bangalore, India

Hybrid

Full Time

Medior

0 applicants

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About this role

This Research Engineer role at ASAPP focuses on advancing the science of AI to power domain-specific, real-world customer experience solutions. The position is embedded within a high-growth startup environment that emphasizes customer outcomes, rapid iteration, and cross-functional collaboration. The engineer will leverage large-scale product data to conduct impactful research and translate findings into productized AI features. The role is based in Bangalore within a globally distributed, hybrid team.

Skills

Qualifications

Masters in Machine Learning

About ASAPP

asapp.com

Headquarters

New York, New York, United States

Company Size

201-500 employees

Founded

2014

View Profile

ASAPP is an AI-native enterprise platform delivering agentic customer experience solutions for large contact centers. Its flagship product, ASAPP CXP, combines autonomous AI agents (GenerativeAgent®) with human-in-the-loop workflows to automate complex interactions, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Serving global enterprises such as American Airlines, JetBlue, and Tangerine Bank, ASAPP targets CX leaders seeking to reduce costs, scale automation, and improve customer satisfaction.