Research Engineer
ASAPP(1 month ago)
About this role
This Research Engineer role at ASAPP focuses on advancing the science of AI to power domain-specific, real-world customer experience solutions. The position is embedded within a high-growth startup environment that emphasizes customer outcomes, rapid iteration, and cross-functional collaboration. The engineer will leverage large-scale product data to conduct impactful research and translate findings into productized AI features. The role is based in Bangalore within a globally distributed, hybrid team.
Required Skills
- AI Research
- Conversational AI
- Speech Systems
- LLM Fine Tuning
- Machine Learning
- Data Engineering
- Infrastructure Development
- Tooling Development
- Product Collaboration
- Cross Functional Collaboration
+7 more
Qualifications
- Masters in Machine Learning
About ASAPP
asapp.comASAPP is an AI-native, agentic enterprise platform that automates customer interactions and powers branded AI agents for large contact centers. Its solutions combine autonomous AI agents with real-time agent assist to automate complex workflows, boost agent productivity, and deliver omnichannel experiences across voice, chat, and SMS. Delivered as enterprise SaaS with deep integrations into contact center systems, ASAPP targets CX leaders and digital transformation teams looking to scale automation, reduce cost, and improve customer experience. The company is led by CEO Priya Vijayarajendren and serves global enterprises.
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