Resolution Specialist, DC Seller Disputes

Walmart(13 days ago)

Atlanta, GAOnsiteFull TimeTrainee$38,000 - $70,000Customer Dispute Resolution

About this role

This position involves evaluating seller disputes with a focus on accuracy, fairness, and compliance. The role emphasizes documentation, pattern analysis, risk detection, and communication to support dispute resolution and fraud prevention. It requires collaboration with teams to improve processes and uphold ethical standards.

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Required Skills

dispute Resolution
Claims Handling
Fraud Detection
Risk Analysis
Communication
Data Analysis
Investigation
Process Improvement
Compliance
Customer Service

About Walmart

walmart.com

Walmart is a multinational retail corporation that operates a large network of brick-and-mortar hypermarkets, discount department stores and grocery stores alongside a major ecommerce marketplace at Walmart.com. It offers a broad assortment across categories — groceries, electronics, home, apparel, pharmacy and more — with a core value proposition of "Every Day Low Prices." Walmart blends in-store shopping with online ordering, curbside pickup, delivery and a Walmart+ membership that provides unlimited free delivery and other benefits. The company leverages large-scale logistics, private labels and technology to serve millions of customers domestically and internationally.

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