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Resolution Specialist at Wing Assistant - ApplyBlast

Resolution Specialist

Wing Assistant

9 months ago

4.2 on Glassdoor

Metro Manila

Onsite

Full Time

Medior

0 applicants

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About this role

A Resolution Specialist based in Metro Manila handles escalated customer issues and complex cases that require investigation and careful judgment. The role focuses on protecting company interests and ensuring customer satisfaction while working with cross-functional teams. This is an on-site position in a fast-paced operations environment with an emphasis on maintaining service quality and SLA adherence.

Skills

About Wing Assistant

wingassistant.com

Headquarters

Berkeley, California, United States

Company Size

501-1000 employees

Founded

2018

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Wing Assistant is a virtual staffing platform that connects businesses with top 0.5% remote virtual assistants across admin, sales, marketing, and other functions. They offer affordable global talent (advertised under $8/hr) on a simple month-to-month subscription and provide onboarding, training, a dedicated CSM, and ongoing quality supervision. Customers get access to a WorkSpace app and managed support to scale recurring operational work. The service targets businesses seeking cost-effective, vetted remote support with hands-on account management and productivity tools.