Resolutions Analyst
Concord Servicing
About this role
A Resolutions Analyst at Concord manages customer request forms, follows up on cases, and provides reports to improve service quality. The role involves tracking resolution status, escalating issues, and supporting team performance.
Skills
About Concord Servicing
concordservicing.comConcord Servicing provides loan, lease, and portfolio servicing solutions for lenders and financial institutions. Its platform supports onboarding, payment processing, account management, collections, recovery, compliance, and reporting to help clients manage credit operations efficiently. The company operates in the financial services and loan servicing technology industry.
About Concord Servicing
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Concord Servicing.
Salary
$20k
per year