Restaurant Onboarding Associate

Deliveroo(2 months ago)

HybridFull TimeJunior$50,645 - $67,673 (estimated)Deliveroo Cost Center Hierarchy

About this role

The Restaurant Onboarding Associate at Deliveroo supports newly signed restaurant partners during their initial two months on the platform, acting as the main liaison to ensure they understand and effectively use Deliveroo's tools and systems. Responsibilities include managing relationships, assisting with menu presentation, and addressing any issues that arise, while working cross-functionally with sales and account management teams. This role also involves making outbound calls to engage partners and ensure their success, contributing to consistent order volume on the platform. Strong communication, organizational skills, and a proactive attitude are essential for success in this position.

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Required Skills

Cross-Functional Collaboration
Relationship Management
Client Engagement
Outbound Calls
Administrative Tasks
Partner Success
Process Familiarity
Liaison Skills
Communication Skills
Listening Skills

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About Deliveroo

deliveroo.co.uk

Deliveroo is a leading food delivery service that connects customers with their favorite local restaurants and takeaways, providing a wide range of cuisines delivered directly to their doors in as little as 30 minutes. The platform emphasizes convenience through its easy-to-use app and online ordering system, enabling users to track their orders in real time. Alongside food delivery, Deliveroo offers grocery and pharmacy items, as well as gift services, making it a versatile solution for all delivery needs. With its expanding presence across multiple countries, Deliveroo is committed to supporting local businesses and enhancing the dining experience for its users.