Onboarding Expert

Clipboard Health(2 months ago)

RemoteFull TimeJunior$52,622 - $70,819 (estimated)Customer Operations

About this role

An Onboarding Expert at Clipboard Health serves as the primary point of contact for newly signed healthcare professionals, providing guidance and support as they begin their journey in the healthcare staffing marketplace. Responsibilities include making approximately 75 outbound welcome calls daily, conducting onboarding consultations, and managing follow-up communications to address questions and ensure a smooth onboarding process. The role emphasizes building rapport, problem-solving, and maintaining clear documentation of interactions within a remote, mission-driven environment.

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Required Skills

Outbound Calling
Onboarding
Customer Support
Clear Communication
Organization
Problem Solving
Rapport Building
Documentation
Resourcefulness
Tech Savvy

About Clipboard Health

www.clipboardhealth.com

Clipboard Health is a platform that connects healthcare facilities with qualified professionals to fill shifts quickly and efficiently. By offering flexible staffing solutions, it enables healthcare workers to choose shifts that fit their lifestyles while ensuring facilities have access to dependable staff. The service is designed to alleviate the stress of unfilled shifts and provides immediate payment for professionals after they complete their shifts, enhancing user satisfaction. Additionally, Clipboard Health is Joint Commission certified, ensuring compliance with industry standards for quality and safety.