Pencor
The Retail Customer Experience Specialist at Blue Ridge Communications is responsible for delivering exceptional customer service through phone and in-person interactions, addressing billing, technical, and account inquiries. The role involves troubleshooting issues, promoting products and services, and ensuring a positive customer experience while adhering to company policies. This position requires strong communication skills, a customer-focused mindset, and the ability to work in a fast-paced contact center environment.
Headquarters
Palmerton, Pennsylvania, United States
Company Size
501-1000 employees
Founded
1955
Pencor Services, Inc. is a Palmerton, Pennsylvania–based communications company that presents itself as a leader in the communications industry and the parent organization for a group of related companies. Its website highlights the company’s history, the Pencor “family” of companies, and current career opportunities. Pencor’s corporate office is located at 613 Third Street, Palmerton, PA, and it accepts resumes at resumes@pencor.com. The site emphasizes long-standing industry presence and a focus on careers and company culture.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Pencor.
26% below the average for this role
Customer Service Representative
Boston Water and Sewer Commission
Insurance Specialist
Afni
Customer Service Representative - Johnson City, TN
Kedia & Kedia Associates
Customer Service Representative
Boston Water and Sewer Commission
Customer Experience Billing Specialist
Hunter Communications Inc
In-Person Customer Experience Associate
bluestreamfiber